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Winter Wonderland and Santa's Grotto

This ticket will give you entry to Santa's Grotto.
There are loads of different scenes to see inside and you are welcome to take as many photos as you want. There is a sleigh you can sit in with your family for a lovely seasonal photograph. Also, the reindeers inside may need feeding, so hopefully, you will have some reindeer food with you (no other food allowed, i.e. sweets, bread, or anything else).

Every child (0-8+) will receive a present personally prepared by Santa himself. The content of the presents are suitable for children of age up to 8.

Mulled wine and mince pie for parents.

You are also welcome to walk around the site and fields, spent time with the reindeer. Also, visit our coffee shop for drinks and food.  

Once you purchase your tickets, you will receive a confirmation e-mail with your digital ticket. You need to remember to bring it with you when you visit, either printed or on your phone. Our elves will scan your tickets and help you with any questions or information you require. Choose the date you want and the time slot that works best for you. Please, take your time to ensure that you have entered all the details correctly as we cannot action refunds or change booking dates and time.

You don’t need to have children to visit Winter Wonderland! Adults are welcome without children just to enjoy the magical festive experience. 

School groups may be visiting on weekdays. 

FAQ
– Do I need to obtain a site pass ticket if I have already purchased a ticket for the Grotto, Winter Wonderland, Breakfast with Santa and Visiting Santa ?

– No – the reason we have added weekend site passes is to control traffic onto the site and ensure parking is available for event ticket holders. 

– Can I stay on the site after my event has finished ? 

– Yes Of course , we have a café open, plenty of trees to purchase. The Christmas Shop , and the option to feed the Reindeers (small charge applies ?)

 

IMPORTANT: Tickets are non-refundable. We do not action refunds or change booking dates and time.
In the unlikely event of cancelations in 2021 due to Government imposed national lockdown we offer 50% off vouchers for Christmas 2022. Make sure you read our COVID-19 Policy

COVID related
When visiting Winter Wonderland and the Grotto, due to the enclosed nature of this activity,
 face masks will be required to be worn when entering this part of the site, due to Welsh Government Covid Legislation. Face masks are NOT required in any other part of the site. We recommend in case of any future legislation changes by the Welsh Government, to check if a Covid Pass is required, 3 days before your visit. At present this is not the case.

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Close Winter Wonderland and Santa's Grotto

This ticket will give you entry to Santa's Grotto.
There are loads of different scenes to see inside and you are welcome to take as many photos as you want. There is a sleigh you can sit in with your family for a lovely seasonal photograph. Also, the reindeers inside may need feeding, so hopefully, you will have some reindeer food with you (no other food allowed, i.e. sweets, bread, or anything else).

Every child (0-8+) will receive a present personally prepared by Santa himself. The content of the presents are suitable for children of age up to 8.

Mulled wine and mince pie for parents.

You are also welcome to walk around the site and fields, spent time with the reindeer. Also, visit our coffee shop for drinks and food.  

Once you purchase your tickets, you will receive a confirmation e-mail with your digital ticket. You need to remember to bring it with you when you visit, either printed or on your phone. Our elves will scan your tickets and help you with any questions or information you require. Choose the date you want and the time slot that works best for you. Please, take your time to ensure that you have entered all the details correctly as we cannot action refunds or change booking dates and time.

You don’t need to have children to visit Winter Wonderland! Adults are welcome without children just to enjoy the magical festive experience. 

School groups may be visiting on weekdays. 

FAQ
– Do I need to obtain a site pass ticket if I have already purchased a ticket for the Grotto, Winter Wonderland, Breakfast with Santa and Visiting Santa ?

– No – the reason we have added weekend site passes is to control traffic onto the site and ensure parking is available for event ticket holders. 

– Can I stay on the site after my event has finished ? 

– Yes Of course , we have a café open, plenty of trees to purchase. The Christmas Shop , and the option to feed the Reindeers (small charge applies ?)

 

IMPORTANT: Tickets are non-refundable. We do not action refunds or change booking dates and time.
In the unlikely event of cancelations in 2021 due to Government imposed national lockdown we offer 50% off vouchers for Christmas 2022. Make sure you read our COVID-19 Policy

COVID related
When visiting Winter Wonderland and the Grotto, due to the enclosed nature of this activity,
 face masks will be required to be worn when entering this part of the site, due to Welsh Government Covid Legislation. Face masks are NOT required in any other part of the site. We recommend in case of any future legislation changes by the Welsh Government, to check if a Covid Pass is required, 3 days before your visit. At present this is not the case.